Plain-language draft, under legal review. Questions: [email protected].
Last updated: November 2026
1. Who we are
These terms are between you and We Find You Customers ("we", "us"). By paying for a plan or using this site you agree to them.
2. What we provide
An AI receptionist and related online marketing services for licensed home-service trades in Florida, as described on our pricing page for the plan you choose. We provide software-run services. We do not provide legal, tax or licensing advice. All our services are online.
3. Who can buy
You must be a business with the authority to enter this agreement, hold any licence your trade requires, and already receive inbound calls. Plans are for one trade and one location unless your plan says otherwise.
4. Plans, prices and billing
- Prices are shown on our pricing page. A setup fee is charged once at purchase. The first month is charged at checkout together with the setup fee, and each later month is billed in advance on the same day of the month. There is no trial and no deferred billing.
- Annual plans are 12 months of the monthly fee paid up front, with the setup fee waived.
- Card payments only, processed by Stripe. We do not accept checks, bank transfers, cash or invoices. We do not store your full card number.
- Allowances for AI minutes and texts are listed for each plan. Overage is $0.45 a minute and $0.04 a text. Bridged transfer minutes beyond 100 a month are $0.05 a minute. We alert you at 75, 90 and 100 percent of an allowance. We do not upgrade your plan without your consent.
- If a payment fails we will tell you and retry. We may pause service if the payment is not resolved.
5. Cancellation
Plans are month to month. You can cancel at any time, from your account or by writing to us. Cancellation takes effect at the end of the current billing period and you are not billed again. We do not refund partial months. Annual plans do not renew after their term. Setup fees and the first month are not refunded after go-live except under section 6.
6. Delivery guarantee
If we do not get your line answering and texting back within 10 business days of receiving your completed onboarding form, we will refund your setup fee and your first month. This is a delivery guarantee only. The 10 business days pause while we wait on anything we need from you, such as carrier access. It says nothing about results.
7. No promise of results
We do not promise any number of calls, leads, appointments, jobs, reviews, rankings or revenue. Numbers in our emails count calls and texts. Estimates of value use figures you gave us and are your assumptions.
8. Recording disclosure and consent
The AI receptionist tells callers that the call may be recorded. You authorize us to answer, record and transcribe calls to your business on your behalf. You are responsible for your own compliance with call-recording laws for calls that do not pass through our service. Recording stops when a transferred call is bridged to you.
9. Your accounts and content
You own your phone number, websites, Google Business Profile, Facebook Page, Instagram account and ad accounts, and your call records. You give us permission to act on those accounts for the services you buy. Nothing is published to your pages without your approval. You are responsible for the accuracy of your licence number, services and service area.
10. Ads
For the Find Me Customers add-on, ad money is paid by you directly to the ad platform from your own account and card. We never spend on our card. Ad platforms may reject or stop ads under their own rules, and that is outside our control. The ad budget minimum is a qualification, never a guarantee of results.
11. What we do not do
We do not cold call, send bulk texts, scrape lists, or post in Facebook Groups, on Craigslist, on Marketplace or on Nextdoor. You agree not to ask us to.
12. Acceptable use
You will not use the service for anything unlawful, deceptive or outside the trades we serve.
13. Limits of liability
The service is provided as is. To the extent the law allows, our total liability to you is limited to the fees you paid us in the three months before the claim, and we are not liable for lost profits or missed jobs.
14. Changes
We may update these terms. We will email you before a material change takes effect. If you do not agree, you can cancel.
15. Governing law
Florida law applies.
16. Contact
Write to [email protected] or use the contact page.