How it works

Your phone rings. Someone answers. You get the job.

Here is exactly what happens on every call, what changes when you move up, and what we will never do.

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Section 1

The Front Desk flow

  1. Forward.

    You keep your business number and your carrier. You set conditional forwarding: calls you do not answer, and all calls after hours, go to the local number we give you. We send the exact keypad steps for your carrier. Your regular number never moves.

  2. Answered.

    Our AI receptionist picks up on the first ring cycle, any hour. It speaks English and Spanish. It says the call may be recorded, then asks the things you would ask: name, address, what is wrong, how urgent, and when works.

  3. Texted.

    Within 60 seconds you get a text summary. The caller gets a text back so they know you have the job. Every caller you could not pick up gets the missed-call text-back.

  4. Counted.

    Once a month you get a numbers email: calls caught, texts sent, reviews requested, and the value of those calls at your own average ticket. It counts calls and texts. It never claims jobs or revenue.

Front Desk takes appointment requests. The AI records the window the caller wants and you confirm it. Confirmed calendar booking is on Front Desk Pro.

Warm transfer (press 1)

When it is an emergency, your phone rings

Every plan includes warm transfer.

Your plan includes 100 bridged minutes a month. After that it is $0.05 a minute. Recording stops when you join the call.

  1. The AI qualifies the caller: who, where, what, how urgent.
  2. It dials your mobile.
  3. You hear a short whisper: the source and the job, for example "Burst pipe, Orlando, new caller."
  4. You press 1 to take the call. The AI drops off and the two of you are connected.
  5. If you do not press 1 within about 20 seconds, the AI goes back to the caller, takes a message or an appointment request, and texts you.

Front Desk Pro

Front Desk Pro adds booking

  • The AI books confirmed appointments on your Google Calendar or Outlook calendar.
  • We keep your Google Business Profile active with 4 template posts a month, each approved with one tap, plus drafted replies to your reviews.
  • Two site edits a month.
  • A 30-minute check-in with a human every quarter.
  • 400 AI minutes and 800 texts a month. Priority support.

$297a month. $299 setup.

The add-on

Find Me Customers: ads and posts on your own accounts

Attaches to Front Desk or Pro. $199 a month plus $199 setup.

  • Posts on your own accounts. 12 posts a month, three a week, published through the official tools to your own Facebook Page, Instagram professional account and Google Business Profile. Your licence number is in every post. Nothing goes out until you approve the week with one tap. If you skip a week, we skip it too.
  • One Meta campaign on your own ad account. One always-on call or lead campaign, one active ad, a fresh creative every month, and its own tracked number so we can tell which calls the ad brought in. The minimum budget is $100 a week, paid directly to Meta from your card. We never spend on ours.
  • Local Services Ads upkeep, where eligible. If your trade and licence qualify, we set up and maintain your Google Local Services profile. Google bills you per lead.
  • 100 extra AI minutes, because ad calls use minutes.
  • Numbers by source. Each month: what you spent, how many calls came, how many we answered, how many we booked or sent to you.

The promise sentence: We run your local ads and posts on your own accounts, answer every call they bring in, and show you each month what you spent, how many calls came, and how many we booked or sent to you.

It is a qualification, never a guarantee. We cannot promise how many calls an ad will bring. Front Desk plus the add-on takes appointment requests. For confirmed booking, pair the add-on with Pro: $496 a month plus your ad spend.

What we never do

The list of things we will not do

  • No telemarketing. We never cold call anyone for you.
  • No SMS blasts. We text people who called you, and customers you tell us have agreed to hear from you.
  • No scraped outreach. We do not buy or scrape lists.
  • No posting in Facebook Groups, on Craigslist, on Marketplace or on Nextdoor.
  • No spend on our card. Ad money goes from your card to the ad platform.
  • No fake reviews, and no AI images presented as your own work.
  • No direct mail or other offline marketing. Everything we do is online.

The delivery guarantee

Live in 10 business days, or your setup fee and first month are refunded

If we cannot get your line answering and texting back within 10 business days of receiving your completed onboarding form, we refund your setup fee and your first month. That is a delivery guarantee. It is never a results guarantee. We cannot promise how many calls you will get or how many jobs you will win.

Your first month is charged at checkout with the setup fee. There is no trial and no deferred billing.

Onboarding

Most owners finish onboarding in under an hour

  1. Pay by card, or book a meeting first.
  2. Open the onboarding link we email you.
  3. Fill in the form: business basics, licence, service area, hours, your carrier, your mobile for transfers, your average ticket.
  4. Set the forwarding on your phone using the steps we send.
  5. Make a test call. When it works, you are live.

Ready when you are.