HVAC
HVAC calls come when you cannot pick up.
An AI receptionist that knows HVAC answers every call you miss, in English or Spanish, and sends you the job. From $149 a month.
- New caller, AC blowing warm air Missed
- Answered in Spanish, call may be recorded Answered
- Elderly parent in the home: urgent Urgent
- Your mobile rang, you pressed 1 Transferred
- Text summary sent to the owner Texted
- Calls caught
- 27
- Texts sent
- 44
- Booked or sent to you
- 11
What a missed after-hours call costs you
Do the math with your own average ticket
A caller with no cooling on a Florida night is not going to wait for morning. If nobody answers, they call the next company.
Here is the arithmetic. Use your own numbers.
Missed calls a week x the share that would have booked x your average ticket = the work that went elsewhere.
Example with made-up numbers, so you can see the shape: 5 missed calls a week, 3 in 10 of them would have booked, and your average ticket is $400. That is 5 x 0.3 x $400 = $600 a week. Your numbers will be different. Your average ticket is the one that counts.
Try the calculatorHow the script handles HVAC calls
The questions your dispatcher would ask
No cooling or no heat.
Asks what the system is doing, how long, the address, whether anyone vulnerable is in the home, and the best window. Flags it urgent when the caller says so.
Water leaking from the unit.
Asks where the water is, whether the system is off, and the address.
Tune-up or maintenance.
Takes the name, address, system age if known, and the window. Sends it to you as a request.
New system quote.
Takes the details and the best time for an estimate.
Existing customer calling back.
Takes the message and flags it as a callback.
Wrong trade or wrong area.
Politely says you do not cover it and ends the call.
True emergencies are warm transferred: your mobile rings, you hear who and what, and you press 1.
Bilingual
English and Spanish, same quality
The receptionist answers in the language the caller starts in. The text summary comes to you in English, with the caller's words kept as they said them.
Your licence, in every post
If you add Find Me Customers
Every post and ad we publish for you carries your Florida licence number. It is built into the template, not typed by hand. Posts go to your own Facebook Page, Instagram and Google Business Profile after you approve the week with one tap.
Most owners start on